Thrivv

Privacy Policy

Last updated: June 24, 2026

Thrivv (“we”, “us”, or “our”) is committed to protecting your family’s privacy. This Privacy Policy explains how we collect, use, store, and share information when you use our website and app.

1. Information we collect

We collect information you provide directly to us, including:

  • Account information (name, email address, password)
  • Family profiles and child profile information (first name, avatar, age range, preferences)
  • Routine, task, reward, and calendar data you create
  • Communication with our support team

We also collect limited technical information automatically:

  • Device type, operating system, and browser
  • IP address and approximate location (for security and performance)
  • App usage analytics (feature usage, crash reports)

2. How we use information

We use your information to:

  • Provide, maintain, and improve Thrivv
  • Sync data across your family’s devices
  • Send routine reminders and notifications you configure
  • Provide customer support and respond to inquiries
  • Analyze usage trends to improve accessibility and performance

3. Children’s privacy

Thrivv is designed for families with children. Parent accounts control all child data. We do not show advertisements to children, sell child data, or knowingly collect more information than is necessary to provide the service. We follow COPPA principles for children under 13.

4. Data sharing

We do not sell your personal information. We share data only with trusted service providers (such as cloud hosting, authentication, and email delivery services) who are contractually obligated to protect it. We may disclose information if required by law or to protect our rights and users’ safety.

5. Data security

We use industry-standard security measures including TLS 1.3 encryption in transit, encrypted databases at rest, and role-based access controls. We regularly review our security practices and conduct access audits.

6. Your rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal data
  • Export a copy of your family data
  • Object to or restrict certain processing
  • Withdraw consent where applicable

To exercise these rights, contact us at privacy@thrivv.app.

7. International users

We comply with applicable privacy laws including GDPR, CCPA/CPRA, and the Australian Privacy Principles. We use standard contractual clauses and appropriate safeguards for international data transfers.

8. Changes to this policy

We may update this Privacy Policy from time to time. We will notify you of significant changes through the app or by email. Continued use of Thrivv after changes constitutes acceptance of the updated policy.

9. Contact us

Questions about privacy? Email us at privacy@thrivv.app.